When dealing with printer connection issues, it's essential to identify the root cause of the problem. In most cases, we've found that Avast Anti-Virus is the primary culprit. This popular anti-virus program can mistakenly set the network to an "untrusted" status, causing internal connections to be rejected.
The Solution
To resolve this issue, please follow these simple steps:
- Open the Avast Anti-Virus app on your device.
- Navigate to the Firewall section.
- Click on the Network tab.
- Look for the connected network (e.g., "Internal Network" or "Company Network") and change its status from "Untrusted" to "Trusted".
By making this simple adjustment, you'll ensure that Avast Anti-Virus allows internal connections to proceed as expected, resolving printer connection issues.